http://www.arabianbusiness.com/supply-kickbacks-rife-in-dubai-hotel-industry-440174.html
This worrying article is an action call for Hotel Managers and catering to introduce more formal controls.
Any member of staff may need to requisition services or supplies so chosoe a system that is easily accessible, requires little training and has a cost effective licensing policy for company wide deployement, Requsitioners and approvers are ad hoc users do not need to raise purchase orders and should not need expensive licences. notifcations and alerts should also be inherent in the solution
Solurions like Birch St are specifically designed to manage the procurement request and approval cycle for restaurant operators and caterers and is used by major international groups. (Synergy is the regional distributor for Birch St.) Buying approvals processes may be quite different for food items, consumables, fine wines, flatware, linen engineering items, kitchen items, refurbishment projects etc.
Modern erp systems like Dynamics Ax 2012 include features like PO requisition and aprroval workflows, Encumbrance accounting and PO budget controls, pdcs, L/cs , alerts etc. (Synergy was the only regional practice to participate in the beta testing and has the first certifed Ax 2012 consultants in the region, and the first Ax 2012 go live)
Travel and expense management is another area that benefits from document flow approval workflow and automation . Fraxxion is an example of a cost effective solution