Software Advice (http://www.softwareadvice.com/) were in touch to update me about their new CRM research findings which highlights that the cloud continues to extend its reach. Read More here: http://www.crmsoftwareblog.com/2013/11/crm-software-buyerview-2013-report-shows-what-crm-buyers-want/
Some other key conclusions:
– Companies want CRM software to deliver improved efficiency, better features, better integration and better upgrade cycles.
– Many are unhappy with their current systems.
– Microsoft Dynamics CRM’s single 360 degree view of a customer supports streamlined automates sales processes and shortens the sales cycle. which equals higher close rates and better customer retention.
– No CRM solution integrates better with your current business software than Microsoft Dynamics CRM, which connects with other Dynamics products as well as Microsoft Office.
