Take a tour of the Service area in Dynamics 365 and step through a few of the most common activities like creating a case, finding similar cases to draw solutions from, and adding notes so that everything that is said and done is tracked. All the details are stored in Dynamics 365 where all your team everyone can have access to relevant information.
Dynamics 365 – Customer Service at its best
November 23rd, 2016 by Stephen Jones Leave a reply »
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