As we move more and more into the digital world the need to access documents electronically, anytime anywhere is of increasing importance. To complement our financial and erp systems we have also provide solutions such as fax software, print management software and document management. Many erp systems have some facility for document linking or attachment e.g Dynamics CRM and Dynamics Ax. However the document repository is usually best kept outside the erp system for many reasons e.g.:
– Users need an erp license to access documents stored in an erp system
– Documents stored in an erp system are usually static in contact because those relate to specific transactions and time and should not be subject to changes and version control.
– Documents take up database space and increase the size of the erp system back ups thereby extending downtime on the operational system
– There may be document workflow processes outside of erp.
– OCR scanning and searching are generally not supported within erp systems

Filehold is a modern feature rich comprehensive document system which integrates with SharePoint and we extend it with Arabic OCR. It is available on premise or on-cloud.

There are several considerations to select and to introduce a document management system. For example:

How many documents?
What types of documents?
What is the mix of document types e.g., what % are created soft copy by applications e.. erp systems, email systems and thus don’t need scanning or physical printing and filing , and how many are received as hard copies e.g. faxes, or printed contracts?
Do you receive faxes as hard copy print outs or do you use a fax software to send and to receive?
How many users?
How many locations?
Will hard copy documents need to be scanned?
If so, then will there be a central scanning department or will users have individual access to scanners?
Do you already have scanners in place?
Is OCR scan conversion required?
If so then does this need to be multi lingual e.g. Arabic or English?
Do you need to ocr scan dual language within the same document? e.g. a bi-lingual Arabic-English contract?
How much integration is needed to other systems and how easy is this e.g. from within email systems, or within erp systems?
will the document management system work with you collaboration system e.g. SharePoint?
Does it offer version controls?
Does it offer workflow approval processes?
What will be done about legacy hard copy documents- how many are there?
How long would it take to unbind, scan, ocr convert, index, and then re-file?
Does it provide the right security Access controls to digital documents rather than to physical documents?
Which physical documents will still also be filed?
How should it be phased in e.g. by one function or one department at a time?

Business case?
For a knowledge-worker time is money. If the average annual cost of an engineer is ~$100k then how much of that workers time is consumed searching for amendments in paper contracts?

Modern businesses create complex contracts that often require multiple revisions and many authorizations. Creating and managing those contracts electronically in a document management system saves time and frustration and ensures that everyone is working with the most current version of a document.

Filehold provides important features for contract management that : maintains security, allows users to collaborate, provides alerts and reminders as to contract expiration or renewal dates. It is essential that the solution allows project users at site users to look at and even check out contract documents from anywhere in the world from where they have access to the Internet.

Engineering organizations and engineering departments create large and complex design and report documents. Being able to put these documents into a document management workflow for review and approval saves time and money. Tight version control ensures everyone uses with the most recent version of a document.

There are obvious cost saving benefits stemming from document management such as reduced printing, postage, and physical storage costs. The more significant benefits from the business impacts:
• Rapid find and search of key data and files for timely decision making based on all the related information
• Version control to ensure the correct prices, designs and contractual terms are used.
• Streamlined electronic processes,
• Support for compliance and audit trails and avoidance of legal disputes

If you are drowning in documents and want to streamline our business, reduce errors, improve collaboration, reduce errors and ensure compliance then document management is often one of the fastest solutions to implement with the quickest ROI.

Ask us for a demo: 00971 43365589