Windows 2003 end of support- ask Synergy Software Systems, Dubai about special pricing for updates.

January 21st, 2015 by Stephen Jones No comments »

End of support for Windows 2003 on 14th July, 2015 means no more updates, no more security patches. Don’t miss out on opportunities for success. Upgrade to Windows Server 2012/R2 today- ask us if you need help.

Save plenty with the HP ProLiant Servers and Microsoft Windows Server 2012 Bundles. Valid in UAE, Saudi, Turkey, South Africa, Qatar, Kuwait, Nigeria and Kenya.

SMB erp survey of buyers – what really matters

January 20th, 2015 by Stephen Jones No comments »

Software Advice (http://www.softwareadvice.com/ERP/), a review firm that specializes in ERP software, recently wrote to advise us of the key findings of a random sample of 250 SMB inquiries.

Since purchasing and implementing ERP software can be an intensive process that can take up to a year for companies to complete, its important to work with a company that takes the time to understand how software matches your current and future needs and alleviates the most important pain points in 2015.

For SMBs used to owner management, the time comes when a more formal command control structure to delegate work and to get feedback becomes essential to continued growth.

The owner manger who is used to having all the key knowledge and decision making authority needs to spend more time looking outward and evaluating different scenarios and less time micro managing systems, e.g. by using: budget controls, kpi dashboards, alerts, workflows and exception reports.

Knowledge has to be codified and stored so that the business can transition to the next generation of managers. Investors and auditors want to see formal controls, robust scalable platforms, with automation that allows the business to grow and manage acquisitions, or expand into new territories, or lines of business while reducing the relative % administrative overheads and better utilize the management skills

The UAE has a lot of owner managed companies, and also small sales offices of international companies that have outgrown their initial start up days. New technologies offer different competitive advantages – cloud, mobility, any time anywhere decisions- more powerful BI. Different licensing modules now put powerful enterprise solutions within their affordability range.

The key factor to consider is not the cost but what is the right rate of adoption for the available cash flow.
– What are the real business priorities and ROI, and will this be an investment in my balance sheet that adds value to my business?
– Will customers rate more highly if I deliver more consistent service and can demonstrate improved operational controls?
– If I cut down my estimation time can I get out more proposals?
– If I am already breaking even and making a profit and increase my business just 10% how significant is that to my total annual profit% if all my fixed costs are already paid?
– Will my business be more saleable, or more attractive to investors, or for an ipo, and at a higher price when it comes with a proven enterprise system for managing operations, IFRS compliance and statutory reporting, ?

Implementation cycles these days need to be shorter than buying cycles. Agile user friendly systems with a familiar interface that works in the same was other office tools points towards Microsoft-office 365, Dynamics CRM ,Dynamics Ax, Share Point. Learning curves are reduced and user acceptance and productivity increased. The modern architecture of these solutions allows rapid adaptation to the changing business needs that leverage an integrated technology stack all from a single vendor.

Some Key Findings:
1.Two-thirds of buyers do not currently use an ERP system, and 44 percent rely on a combination of disparate systems to execute ERP processes.
2.Fifty-nine percent of buyers cite the need to improve the integration of data between different business processes as a top reason for seeking an ERP system.
3.Forty-seven percent of all buyers cite the need to improve their customer relationship management (CRM) database as a reason for wanting to purchase an ERP system.
4.Among buyers currently using ERP systems, 24 percent cite lack of support and 19 percent cite cost as their primary reasons for wanting to switch to a new system.
5.Twenty-seven percent of buyers who do not currently use an ERP system cite company growth as their reason for wanting to implement one.
http://www.softwareadvice.com/erp/buyerview/report-2015/

Dubai 360 – amazing views of the city

January 20th, 2015 by Stephen Jones No comments »

A virtual city tour of Dubai is available for viewers through a new online platform. http://dubai360.com/#!s=1313-burj-khalifa-pinnacle-gigapixel&l=en

Details of Dubai360.com wereon the Instagram and Twitter account of the emirate’s Crown Prince His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum. Sheikh Hamdan posted: “It is a groundbreaking website that will enable you to explore Dubai from anywhere in the world.” Debuting on the website is a 12 minute long video of one of the world’s busiest airports – Dubai International Airport.

Dubai 360, the world’s largest interactive city tour, was officially launched yesterday at midnight. Being the first of its kind, the site allows viewers to explore every angle of the city from the comfort of their own home using fully interactive and immersive 360 degree panoramic photo, time lapse and video content.

With content filmed at the pinnacle of the world’s tallest building, Burj Khalifa, the site users can get a bird’s eye view of the city with sweeping panoramas down Shaikh Zayed Road and Dubai’s coast. Burj Khalifa, Pinnacle, Gigapixel

The Burj Khalifa is the ultimate symbol of Dubai’s growth and ambition. It’s a towering icon rising 2,722 feet that dominates the city skyline – and a dazzling architectural wonder, which affords the ultimate view of a bustling metropolis. The skyscraper, which officially opened on January 4, 2010, rises above it all. Soaring 160 stories, its record-breaking achievements include the world’s tallest building and highest outdoor observation deck. Step inside this centerpiece of Downtown Dubai to explore the At The Top observation decks; dine at the exclusive At.mosphere; and stay in the signature Armani hotel. Or, explore this panoramic view from the pinnacle of the tower – which has a symmetrical three-petal footprint based on the desert flower hymenocallis – and witness a skyline that blends nature and engineering, history and the future. From the azure shores of the Arabian Gulf to the man-made waterways and Palm islands, from the timeless beauty of Bastakiya to the distinctive sail-shaped Burj al Arab – this view from the very top leaves a lasting impression.

From there at the click of a button, viewers can travel to the luxurious Royal Suite at the Burj Al Arab Hotel and experience the gold-covered interiors, luxurious rooms and stunning sea view. A visit to Dubai Mall’s famous aquarium will allow users to swim amongst the sea creatures, or take a ride on Dubai’s Metro and view the city at speed.

Gulf News talked to Esmail Al Hashemi, Project Manager for Dubai 360, who pointed out that the project was completed under a team of 30 designers, photographers, and IT and graphic experts over a period of 18 months. Using the latest visual technology, the project was created by professionals equipped with best-in-class medium format, DSLR and video cameras. From helicopters to rooftops, the making of Dubai 360 provided the team with first-time access to some of the city’s landmarks.

The Dubai 360 team also developed a custom interface for the website, which enables viewers to interact with Dubai’s landmarks providing a number of viewing options including rectilinear and ‘Little Planet or fish eye’ view. People can also share their favourite views with their friends through social media channels like Facebook, Twitter, Google Plus and email.

The site uses 1,298 pieces of panoramic video and photo content, giving viewers exclusive views of the city. Al Hashemi explained that while a very few countries enjoy a similar but simpler technology, their websites only cover a maximum of 30 locations. Dubai 360 has over 1,000 frames and different locations, and there are plans to continue updating the site to demonstrate the progress of the city, he said. The website is currently operating in English. However, plans to provide users with the option of viewing the site in Arabic are under way.

“With Dubai360.com, whether you live in Dubai or are planning a visit, you can discover something new in the city every day,” he said.

FATCA and the UAE January 2015

January 12th, 2015 by Stephen Jones No comments »

The governments of the US and the UAE have reached an agreement in substance, a model 1 Intergovernmental Agreement (IGA).
The UAE has consented to disclose this status.

In accordance with this status, the text of such IGA has not been released and financial institutions in the UAE are allowed to register on the FATCA registration website consistent with the treatment of having an IGA in effect until December 31, 2014.

More than 100 countries including India, China and Russia have already entered into agreements with the US on the Foreign Account Tax Compliance Act (FATCA) and with new FATCA requirements coming into effect on 1st of January 2015 applying to U.S. and non-U.S insurers and insurance brokers, large portions of the financial services sector are being affected.

After a relatively quiet four-year ramp up, America’s global tax law is now being enforced.

FATCA requires foreign banks to reveal Americans with accounts over $50,000 and considering the risks of being frozen out of U.S. markets, everyone is complying.

Firms that fail to comply with FATCA will be subjected to a stringent 30% withholding tax on any US sourced income even if they do not have any US customers.

The compliance aspects being forced upon financial services firms globally by the US tax authorities are complex and costly. It includes amending everything, from more thorough KYC requirements to changes in the account opening processes for new customers to take into account the new information required under FATCA, and systems will have to be updated to comply with the withholding taxes if so required. Insurers and insurance brokers will have to comply with new information gathering and reporting rules when U.S. insurance and reinsurance premiums are sent outside the U.S.

A Model 1 IGA is treated as ‘in effect’ by the US Treasury as of May 21, 2014. (http://www.treasury.gov/resource-center/tax-policy/treaties/Pages/FATCA-Archive.aspx)
On 3 June 2013, the Governor of the DIFC signed a Memorandum of Understanding with the UAE Ministry of Finance which named the DIFC Registrar of Companies as the DIFC’s contact point for any international tax agreement entered into between the UAE and another country. FATCA is an example of such an agreement.

According to DIFC release as of 17 November 2014, “The reporting form will be available (for financial institutions) on the Registrar’s website at a time agreed and instructed by federal officials. Further instructions will be circulated as soon as the reporting framework is in place, and the guidance will be made available to DIFC entities as soon as it is finalised by the Ministry of Finance”.

Who will be affected by FATCA?
• Banks and deposit taking institutions;
• Trust company – Custodial institutions;
• Investment entities – those businesses involved in trading in transferable securities; money market instruments, foreign exchange derivatives etc.; individual or collective portfolio management or otherwise investing, administering or managing funds, money or financial instruments on behalf of other persons;
• Certain types of insurance companies that have cash value products or annuities;
• Family offices would be included in the definition;
• Certain holding companies or treasury centres.

FATCA objective

Disclosure of assets and income of U.S. taxpayers (US person) held with foreign financial institutions.

Definition of US person:
• a citizen or resident of the United States,
• a domestic partnership,
• a domestic corporation,
• any estate (other than a foreign estate) and
• any trust if:
1. a court within the United States is able to exercise primary supervision over the administration of the trust, and
2. one or more United States persons have the authority to control all substantial decisions of the trust.
How will financial institutions be affected?
If a Foreign Financial Institution (FFI) fails to address FATCA requirements promptly, all relevant US-sourced payments, such as dividends and interest paid by US corporations, will be subject to a 30% withholding tax.
The same 30% withholding tax will also apply to gross sale proceeds from the sale of relevant US property.
This will be inconvenient for the customers of the Foreign Financial Institution who will then need to claim refunds from the U.S. IRS after proving that they are non U.S. persons, and not liable for tax.

The definition of a Foreign Financial Institution which is an Investment Entity in Model 1 IGA covers:
• Investment managers;
• Investment advisors;
• Fund administrators.
However, the IGA includes a deemed compliant category for Investment Advisors and Managers, whereas an Investment entity established in a FATCA Partner Jurisdiction can obtain a status of Non-Reporting Financial Institution if it is a financial institution solely because it:
• Renders investment advice to, and acts on behalf of, or;
• Manages portfolios for, and acts on behalf of a customer for the purpose of investing, managing or administering funds deposited in the name of the customer with a Financial Institution other than an Non-Performing Foreign Financial Institution (NPFFI).

It is important to note that if an Investment Advisor / Investment Manager provides services of investment advice or manages portfolios of customers whose funds are deposited with the financial institution which is non-compliant with FATCA, or is located in a jurisdiction other than a FATCA Partner jurisdiction, the DFSA regulated Investment Advisor / Investment Manager might have FATCA reporting obligation for those clients.

According to a notice1 from the UAE Central Bank, at the start of 2014 banks and other financial institutions in the UAE must complete the following actions to facilitate the signing of the IGA:
1.Identify customer accounts that are a “US Reportable Account”, which is defined as a financial account maintained by a reporting UAE financial institution and held by one or more specified US persons or by a non-U.S. entity with one or more controlling persons that is a specified U.S. person (implementation date: 19 November 2013).
2.Adopt FATCA’s due diligence procedures for identifying and reporting on US Reportable Accounts and for payments to certain nonparticipating financial institutions (implementation date: 1 January 2014).
3.Prepare relevant systems for establishing electronic connection to the Central Bank’s FATCA Reporting System, currently in development. All banks and other financial institutions should expect to be contacted for this purpose during the first quarter of 2014 (implementation date: 1 March 2014).
4.Be prepared to register via the IRS portal to obtain a “Global Intermediary Identification Number” (final registration date: 1 November 2014).
5.Adopt reporting procedures specified in the IGA (first report for 2014 must be sent to the Central Bank by 1 August 2015).

The Central Bank, with help from a US law firm, will provide legal support and conduct workshops to assist banks and other financial institutions in implementing the FATCA requirements.

New FAQ on IGA registration issued by IRS

On 22 December 2014, the IRS posted updated FAQs regarding IGA Registration to the FATCA website. This update acknowledges Announcement 2014-38 and addresses whether Reporting Model 1 FFIs in certain jurisdictions need to register and obtain a Global Intermediary Identification Number (“GIIN”) before 1 January 2015. This update confirms that a jurisdiction which was treated in 2013 as if it has an IGA in effect, but which has not yet signed an IGA, retains such status beyond December 31, 2014, provided the jurisdiction continues to demonstrate firm resolve to sign the IGA that was agreed in substance.
New Form W-9 and accompanying instructions released by IRS

The IRS has published on its website a new revised version of Form W-9 (revision date December 2014) as well as the Instructions for the Requestor of Form W-9.

Ask us about BRS Analytics Regulatory reporting platform.

Cloud – Saas – 2015

January 12th, 2015 by Stephen Jones 1 comment »

Amazon.com and Microsoft are locked in a battle to determine who will lead the cloud computing age. Corporate America is shifting from client-server computing, which began in the 1990s, to shared computing resources in the Internet cloud.

The cloud age is new but already Amazon (NASDAQ:AMZN) and Microsoft (NASDAQ:MSFT) have emerged as early leaders. Microsoft, dominated during the earlier PC-server computing cycle, and now aims to be a top player in cloud services. Amazon Web Services, part of e-commerce giant Amazon.com, is by far the leader in infrastructure-as-a-service. In IaaS, customers rent computers and data storage via the cloud

Accenture and Microsoft Corp. have expanded their long-standing alliance with the introduction of the Accenture Hybrid Cloud Solution for Microsoft Azure. The companies are co-funding and co-engineering this platform with new hybrid technologies and services to help enterprises to build and to manage enterprise-wide cloud infrastructure and applications.

Microsoft passed a milestone in its business overhaul for the cloud computing age. As 2015 starts, it has become the biggest seller of cloud services to business customers, vaulting past start-ups such as Salesforce.com and outpacing IBM and Oracle. While cloud services account for less than 5 per cent of revenues, the milestone is a sign that the world’s biggest software company is finally making headway as it looks beyond the PC era. (Financial Times)

The big three – Amazon Web Services (AWS), Microsoft and Google – have the infrastructure, range of offerings and financial clout to support highly-scalable, global public cloud services, and appear to be locked in a battle to the bottom on price that is unlikely to let up in the coming years.

A new IDC report estimates that in three years more than half of the money spent on software, servers and storage will be attributed to the cloud.

Cloud spending is projected to increase annually by 22.8 percent, nearly six times faster than the overall IT market, to reach $127 billion in 2018.

Analysis of cloud spending shows that 70 percent will be spent on SaaS, followed by infrastructure as a service (IaaS) and platform as a service (PaaS) spending.

After what a company executive said has been a “breakthrough year” in 2014 for its cloud computing business IBM is building out its global computing network to focus on the enterprise cloud market. The company announced that it is adding cloud centers in 11 new locations. In a $1.2 billion investment, IBM has built cloud centers in Frankfurt, Mexico City and Tokyo. The other eight new locations come to IBM through a partnership with Equinix Inc., which operates data centers across the globe. This is also in part a response to laws requiring the local retention of data following revelations over U.S. government Web surveillance as well as increased corporate compliance rules.

IBM has pared down its previously lengthy cloud computing services contracts to a two-page document, replacing what the vendor described as a “complex contract that typically required long negotiations and reviews before a deal was signed.” On cloud contracts, IBM (IBM) apparently not only believes simpler is better but also that streamlining its legal agreements gives it a distinct competitive advantage over its cloud service rivals.

At an event in Boston, Oracle’s cloud head Shawn Price talked about the software giant’s 5-year journey to become a key cloud computing company. Shawn Price spent five months heading up software giant SAP’s cloud efforts until he left the company in an executive reshuffling, only to reappear in October as the lead executive for cloud computing rival Oracle. Two months later, the former CEO of SuccessFactors was a key figure at the company’s Cloud World event, giving a keynote address to promote Oracle’s aggressive efforts to expand its cloud computing capabilities, from optimizing its broad array of enterprise and data base applications for the cloud to reworking its sales teams to deal with the changing ways businesses are buying technology, and with having to sell both cloud-based and on-premises solutions.

Recently, cloud giant Amazon Web Services rebooted its EC2 following a Xen hypervisor issue and it affected many customers. “It is a fact that at the end of the day, whether you’re in a cloud, you’re in a data center or in a server cloud, that there’s hardware and there’s outages,” said Lisa Noon, client partner at Cloud Technology Partners Inc. Noon discussed the AWS reboot among other cloud news on the Cloud Computing Weekly podcast with host David Linthicum

Analysts report that private clouds will reach an 85 percent adoption rate in the coming years.

Security issues are the main factor limiting the further use of cloud computing services, research from Eurostat has found. In a survey conducted by the European Commission’s Eurostat statistics service, public cloud computing was reportedly used by 24% of large enterprises and 12% of small and medium-sized enterprises (SMEs) in the EU.

Synergy Software Systems -Dynamics Ax for 2015

January 11th, 2015 by Stephen Jones No comments »

As we start a New Year its interesting to see how much Dynamics Ax has evolved in the last year. The releases of Ax2012 R2 and R3 were particularly significant – (R3 contained more new code than the whole of Ax 2009).

Some key enhancements include: a new mobile POS , Omni channel retail, transportation module, mobile warehouse, Much enhanced Projects module with WBS structure, support for azure, Management Reporter updates, new budget process….etc!

Licensing and pricing was also revised with R3 to make it feasible to do more with Functional and task user licenses and to broaden the scope for device licences, all of which contributed to making Dynamics Ax exceptional value for money.

Synergy clients were quick to adopt the new features. We started the year with go live after 3 months on Ax 2012 R2 for a major food producer. We ended the year with the distinction of the first go live on Ax 2012 R3 in the region. This included:
– A major development for advanced projects,
– Manufacturing
– Synergy Dynamics Ax Payroll module for R3,
– Implementation of Dynamics CRM, with integration to Ax 2012R3
– Management reporter
Two more companies in the group are to be added shortly and a new retail concept.

Synergy had introduced a financial solution for the private education sector for admission and billing, which is deployed in several schools in Dubai and Abu Dhabi. Our comprehensive Payroll solution with enhanced HR has also been favourably received.

Its very interesting to see the significant increase in the number of Ax inquiries we have on hand, year on year. This reflects growing awareness of the solution and its enhanced features, it’s move to being a true enterprise solution. It is also a complement to the Synergy Ax consulting team and the consistent Synergy record of delivering successful Dynamics Ax projects over the last 10 years, and also our outstanding support which was recognized with the highest customer satisfaction award for the region from Microsoft.

We are seeing a lot more interest from the government sector, and from other GGC countries disillusioned with ill-equipped partners relying on offshore and freelancing models of delivery to give an illusion of lower cost – but which ultimately result in incomplete, or failed projects with poor post sales support.

Despite the oil price side, continuing world recession and exchange and commodity rate volatility the interest in Dynamics Ax is continuing to rise. The region remains an important distribution hub, particularly for Africa, and manufacturing is now expanding into new areas other than food, construction and oil field supplies. Many companies are now moving beyond local sales offices and spreadsheet systems, and need robust, feature rich, integrated, scalable and compliant erp systems to take their business forward, With Expo 2020 the Dubai government has sent ambitious growth targets with a balanced budget and we see Dynamics Ax and cloud options helping companies to grow, diversify, and vertically integrate across geographies to take advantage of the opportunities.

To learn more about Dynamics Ax and take your business forward with a proven partner callus on: 0097143365589
Don’t take our word for it – ask Microsoft, ask our customers.

Management Reporter CU11

January 11th, 2015 by Stephen Jones No comments »

Here’s a summary of the new Management Reporter CU11 features:
• Drill into TOT rows from Web Viewer Drill down on total rows in the web viewer :
When viewing a report, it’s often helpful to not only be able to drill into the support account and transaction detail, but also into the total rows (TOT). With Management Reporter 2012 CU11, we can now drill into those total rows (TOT) from the web viewer.

• Ability to select closing period(s) in Management Reporter managed in Microsoft Dynamics AX

• Improved performance for integration and report generation

Note its important that this is CU11 build 2.1.11001.1 release or later( the initial release version 2.1.11000.32 was bugged.)

**NOTE:
– AX 2009 customers must be on CU8 in order to use MR 2012.
– Prior versions of AX 2009 will use MR v2.0.

– MR 2012 CU6 – CU11 can only be used with:
– AX 2012 RTM CU4-CU7,
– AX 2012 R2 (RTM and all CUs),
– AX 2012 R3
– AX 2009 CU8 SP1**

Infor Sunsystems v 6.2 – new features – ask Synergy Software Systems Dubai

January 10th, 2015 by Stephen Jones No comments »

The recent updated version of Infor Sunsystems , version 6.2 offers new features improvements over the Infor Sunsystems 6.1 which has is integral part of the Infor 10x suite.

On first impression, there are clearly visible improvements to the UI (user interface) and its also more web friendly and security is also stepped up too for the 6.2 roll out

More advanced features included introduction of the “Extended Analysis” module with the ability to carry out more enhanced and highly customized financial analysis on custom defined fields specific to the organization. This allows for a greater degree of customizability for organizations with analysis not restricted only to the standard fields.

Infor Sunsystems 6.2 also has improved language capabilities using Unicode and enabling languages like Hindi and Arabic with new character sets.

Users can now use dynamic form and filtering management as well as interface with other Infor modules using Infor ION and overall enjoy a more enriched user experience.

With the financial management software system market already quite competitive, the new Infor Systems version 6.2 offers a refreshing update with some great improvements, enhanced capabilities and will remain a strong force within the domain.

Prophix 11 SP3

January 10th, 2015 by Stephen Jones No comments »

The new Favorites Manager provides the ability for Administrators to easily manage all aspects of users’ Favorites. For example, an Administrator can:
– use the Favorites Manager to add favorites for multiple users, – remove existing favorites,
– change the target favorite for an existing favorite,
– sort and filter all the favorites.

With the new Template Studio charting function, the data source for a chart is no longer limited to just a data view. The data source can come
from either a complete data view, or a cell range from within a data view or the template grid.

From the selected data source, select from a number of chart formats (bar chart, column chart, line chart, area chart, and pie
chart) and then customize thsoe as desired (e.g. adding a secondary value axis).

Prophix 11 SP3 now supports SQL Server 2014.

As a result, there are new prerequisite files for the client
machines (AMO 12 and ADOMD.NET 12) as well as for the server (SMO v10 [for distributed systems], AMO 12 and ADOMD.NET 12).

This means that any upgrade from a previous version of Prophix will require the customer’s IT department to install these new prerequisites before upgrading any machines.

Dubai British Embassy consular news January 2015

January 8th, 2015 by Stephen Jones No comments »

Passport Applications
If you are applying for a UK passport for the first time you should allow 8 weeks from the date the application is received at Her Majesty’s Passport Office in the UK to the passport being delivered to you. . If you are renewing an existing passport it will take at least 6 weeks.

Emergency Travel Documents
Emergency travel documents for First Time Applicants are only issued at the Embassy in exceptional circumstances. Although special measures were put in place by Her Majesty’s Passport Office last summer and the Embassy was able to assist with determining nationalisation, these measures have now been withdrawn.

Notarial Services
Please remember an appointment service is in operation for all Notarial services provided by the British Embassy. In the first instance you should send an email enquiry to consular.uae@fco.gov.uk. Please make sure you bring with you all the original documents needed

PO Box renewal
Residents in the UAE are urged to renew their PO Boxes before the end of January 2015 to avoid fines. Residents can visit any post office, postal agency or visit website www.epg.gov.ae to make the renewal. Residents can visit any post office or apply on line at www.epg.gov.ae to renew. An Emirates ID card is required and applicants can pay by credit card. .

Mobile phones
Using mobile phones whilst driving is illegal don’t get caught out. You can now get a Dhs 200 fine and 4 black points on your licence if you are caught. Click Here for more details.

2015 U.A.E. Public Holidays
Public holiday for 2015 for the UAE have been announced by the UAE Government.
The Abu Dhabi Government has announced the list of public holidays planned for 2015.

“The official reference to determine Islamic occasions, such as the beginning of Ramadan or Haj, is the Hijri Calendar. It is based on the phases of the moon. Hence, the exact dates of Islamic events vary from one Gregorian year to another as they depend on the local sightings of the moon,” the announcement reads.

Public sector workers in the UAE can expect at least 11 more public holidays in 2015.

Although the list of holidays was released only on the Abu Dhabi Government website, most other emirates tend to follow a similar schedule.

All federal ministries, public departments and institutions will be closed on the following holidays:

– January 1, New Year’s Day
– January 3, Prophet Mohammed’s Birthday
– May 16, Israa and Miraj Night*
– June 18, Ramadan expected to begin*
– July 17, Eid Al Fitr*
– September 14, Haj season*
– September 22, Arafat Day*
– September 23, Eid Al Adha*
– October 15, Hijri New Year*
– December 2 and 3, UAE National Day

* Please remember Islamic holiday exact dates are subject to moon sighting and may differ from date given.
According to the website:
– the UAE National Day holiday will be two days,
– Eid Al Fitr and Eid Al Adha will both be three days,
– and the others will be one day
.
Top Tip
Passport Next of Kin Details
Remember to complete the next of kin details in your passport in case of an emergency.

Contact Numbers:
British Embassy
Abu Dhabi Tel: 02 610 1100;
Dubai Tel: 04 309 4444

Gov.uk Website
The UK’s worldwide pages and consular information have moved to the new government’s single website Gov.uk. There is useful information about the UAE on there and it is also the new home of our travel advice.